Atlassian Training
DONOS Conseil offers a range of training formats for Atlassian products.
Whether you would like to find out about Atlassian solutions, consolidate your knowledge or learn best practice, train with our publisher-certified consultants. DONOS training is interactive, combining theory with practice to help you get to grips with it quickly.
Jira User
Participant profile
A beginner Jira user or someone who needs to expand their skills.
Goals
- Acquire a better understanding of key Jira features
- Comprehensive knowledge of reporting
Duration
1 day
This day-long training course enables Jira users to become fully familiar with the tool.
From the basic features (ticket creation) to the more advanced (custom dashboards), participants will be able to get to grips with the tool and its related best practice. They will gain an understanding of the features through practical exercises.
Training content
- Controlling project scope
- Filling in requests
- Filters and dashboards
- Project management aspect
- Raising requests
- Collaborative aspect
At DONOS, all our consultants are experienced and certified by Atlassian. Our accreditations are regularly updated and we constantly keep track of all the latest Atlassian product developments and news.
To find out more about the Jira User training course, our prices and availability, contact us now.
Jira Administrator
Participant profile
Someone in charge of Jira administrative management in need of an introduction or more in-depth knowledge of the tool’s essential concepts.
Goals
- Learn best practice in Jira administration
- Acquire greater autonomy
Duration
1 to 2 days
This day-long training course enables users to get to grips with the more advanced features of the Jira tool. Alternating theory and practice, this training course provides detail on all the stages of a full Jira instance roll-out. The exercises used will be tailored to participants’ requirements and questions.
Training content
- Presentation of the general principles of administration
- Training on the configuration of different systems (workflow, fields, screens, notation, etc.)
- Managing permissions, applications, add-ons and users (LDAP and internal directory), SMTP
- Comprehensive introduction to the administration features
At DONOS, all our consultants are experienced and certified by Atlassian. Our accreditations are regularly updated and we constantly keep track of all the latest Atlassian product developments and news.
To find out more about the Jira Administrator training course, our prices and availability, contact us now.
Jira Advanced User | Service Desk
Participant profile
A beginner Jira Service Desk user or someone who needs to expand their skills.
Goals
- Increase your knowledge of the tool
- Learn about the latest developments
Duration
1 day
It’s easy to learn the basics of Jira Service Desk, but configuring complex SLAs requires advanced knowledge of the concepts and settings of the tool. With this training course, we invite you to perfect your use of Service Desk and learn about advanced features in order to build your own system.
Training content
- Implementing an advanced user portal
- Configuring and using SLAs for Service Desk agents
- Organisation management
- Connecting to the knowledge base
- Automation
- Specific reports and visualising compliance with service level agreements
- Website integration
- Managing project mailboxes
At DONOS, all our consultants are experienced and certified by Atlassian. Our accreditations are regularly updated and we constantly keep track of all the latest Atlassian product developments and news.
To find out more about the Jira Advanced User | Service Desk training course, our prices and availability, contact us now.
Jira Advanced User | Jira Software
Participant profile
Beginner Jira Software user, project manager, Scrum Master, Product Owner or someone who needs to expand their skills.
Goals
- Increase your knowledge of the tool
- Learn about the latest developments
Duration
1 day
Agile methods are becoming increasingly popular with development teams.
Jira Software is a tool that supports this methodology, thereby making it easier for your teams to adopt it.
During this training course, you will learn which methodology to opt for according to your needs (Kanban, Scrum) and how to manage your agile cycle and generate the most relevant reporting.
Training content
- Demonstration of iterations in Jira
- Configuring Scrum and Kanban boards
- Managing different roles
- Studying different reports
- Extensions to different teams
At DONOS, all our consultants are experienced and certified by Atlassian. Our accreditations are regularly updated and we constantly keep track of all the latest Atlassian product developments and news.
To find out more about the Jira Advanced User – Jira Software training course, our prices and availability, contact us now.
Confluence User
Participant profile
Goals
- Learn about the features of Confluence
- Gain an introduction into information sharing
- Get to grips with the administrative concepts of the tool
Duration
1 day
Knowledge-sharing within a company has become essential, both in terms of productivity and team performance. This training course will teach you how to use Confluence, including creating, sharing or distributing content within the organisation.
Training content
- Content creation and administration of custom templates
- Overall administration of spaces and configuration of permissions
- Collaborative aspect with knowledge base management
- Best practice in project management
- Introduction to desktop publishing, collaborative publishing and project management features with Jira integration
At DONOS, all our consultants are experienced and certified by Atlassian. Our accreditations are regularly updated and we constantly keep track of all the latest Atlassian product developments and news.
To find out more about the Confluence User training course, our prices and availability, contact us now.